NRO Training Manager

Role Overview

• Act as point of contact and project owner for on-site new restaurant opening activities including restaurant setup, training, and opening operations.
• Facilitate in-person training workshops, manager development programs, and new restaurant openings.
• Design, develop, and deliver training programs using sound instructional design principles (i.e., blended learning, microlearning, etc).
• Build scalable learning assets, including digital modules, videos, job aids, facilitator guides, and in-person workshop experiences.
• Lead end-to-end production of training content—from storyboarding and scripting to on-site filming and deployment.
• Implement and refine measurement tools to assess training effectiveness and impact on performance.

Requirements

• 3+ years with prior experience as a New Restaurants Opening Manager or Learning & Development Manager is preferred.
• Bachelor's Degree in Communications is preferred but not required.
• Knowledge of retail/restaurant/hospitality training trends and best practices is required.

Benefits

• Health insurance
• Professional development opportunities
• Flexible work arrangements