Respond to inbound inquiries from dealership partners via phone and email
Assist with new business quotes, endorsements, and basic policy servicing tasks
Collect and verify customer and risk information for accuracy and completeness
Enter and maintain data within agency management systems
Follow established procedures for quote handling, documentation, and workflow routing
Escalate complex or licensed activities to appropriate team members
Follow up on outstanding requests and incomplete submissions
Maintain clear, professional communication with internal staff and external partners
Support onboarding efforts for new dealership partners as needed
Provide general administrative and operational support to the Dealer Services team

High school diploma or equivalent
Strong verbal and written communication skills
Basic computer proficiency, including Microsoft Office applications
Ability to manage multiple tasks in a fast-paced environment
Strong attention to detail and ability to follow structured processes
Ability and willingness to obtain a Property & Casualty insurance license within a designated timeframe
Prior customer service or administrative experience (Preferred)
Exposure to insurance, dealership operations, or sales environments (Preferred)
Interest in developing a career within the insurance industry (Preferred)

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Personal Lines Inbound Sales Associate

Key skills