Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems
Provide Epic application support, troubleshooting, training and reporting activities
Serve as a liaison between TSG groups, clients and vendors
Conduct beginner to immediate analysis of Epic application design including planning implementations and maximizing application benefits
Assist with resolution of issues, track issues and provide updates to peers, leadership and clients
Manage assigned projects and meet deadlines with minimal to moderate guidance
Plan and conduct requirements gathering for Epic projects and requests
Coordinate, plan and conduct detailed design sessions through knowledge of client/business needs and application functionality
Develop reference materials for supported applications (Epic and non-Epic) and related technologies
Requirements
High school diploma or equivalent required
Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required
Minimum of five years of related experience
Valid Virginia drivers' license required
Vendor and/or industry certifications/proficiencies as determined by management
Certification/Proficiency in applicable Epic module
Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills
Must be able to work both independently and in a team setting
Must facilitate a positive and collaborative work environment
Must be flexible and capable of prioritizing multiple projects and meeting deadlines
Effective communication skills (oral, written and presentation)
Benefits
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse