Manager, Copy and Design

Role Overview

• Lead the team in producing high-quality, custom creative assets across all customer-facing platforms
• Ensure all outputs consistently align with creative direction and brand standards while meeting channel-specific requirements
• Balance high-quality creative with the speed needed for rapid iteration and a test-and-learn approach
• Translate creative direction and brand standards into clear, actionable guidance for execution
• Interpret feedback from Art Directors into practical design and copy decisions the team can apply
• Ensure all marketing and sales creative stays on-brand while supporting performance and clarity
• Own how design and copy is produced across all customer-facing platforms and touchpoints
• Adapt creative to different formats, platform constraints, and evolving digital best practices
• Partner with cross-functional teams to support testing and improve performance across channels
• Manage, mentor, and develop a team of copywriters and designers
• Set clear expectations for quality, timelines, and ways of working
• Provide direct, actionable feedback to improve craft, consistency, and efficiency
• Build a team environment where people take ownership and work well together
• Review project briefs and translate them into clear direction for the team
• Prioritize multiple workstreams to ensure timely delivery of key assets
• Review and approve work for brand alignment, technical quality, and channel fit
• Troubleshoot execution challenges, including technical or platform-specific issues
• Use performance insights and feedback to refine creative and guide future work
• Improve workflows, templates, and processes to increase efficiency and reduce rework

Requirements

• Experience leading graphic designers and copywriters in a fast-paced, high-output environment
• Background in agency or similar production-focused teams
• Experience working from established creative direction
• Able to manage a high volume of work and competing priorities
• Strong attention to detail and high standards for execution quality
• Confident giving clear, direct, and actionable feedback
• Comfortable working in a production environment where speed and iteration matter
• Resilient and adaptable in a fast-moving, evolving team

Nice to have:

• Experience in eCommerce or performance marketing environments
• Experience improving workflows or scaling creative production

Technical Skills:

• Strong understanding of both copy and design fundamentals
• Able to assess creative work for quality, clarity, and brand alignment
• Comfortable adapting work across multiple digital channels

Tools We Use:

• Familiarity with design and collaboration tools such as Adobe Creative Suite, Figma, and project management platforms

Additional Requirements:

• Legally able to work in Canada.
• Completion of criminal background check.

Benefits

• Wealth:
• The salary range is $110,000 to $125,000
• Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
• We believe in Winning Together. When Article hits its annual financial goals, eligible* *employees will receive a cash bonus
• 4% RRSP matched contributions through Wealthsimple
• Life:
• 20 days of vacation*
• 1 extra day off (Inclusion and Diversity Day)
• 6 well-being (sick) days
• Hybrid work: 3 days a week in the office
• Work remotely (anywhere in the world) for up to 3 weeks
• Total Health:
• Excellent extended health, dental and vision benefits
• $1000 health/lifestyle spending account* for your total physical and mental well-being
• TELUS Health App
• Mental Health Assistance/Counseling
• Virtual medical appointments
• Office Space:
• The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
• Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
• Standup desks can be requested too
• Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
• Onsite fitness equipment with showers and towel service
• Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
• A dog-friendly office
• well-socialized pups are welcome
• Getting here:
• Free street parking (first come, first serve; no reserved spots for senior leaders)
• Indoor secure bike storage with change rooms and showers
• 20-minute walk to either Main Street
• Science World or VCC Clark Skytrain stations
• Extra:
• 45% discount on our entire product range (15% for friends and family) *Prorated