Operations Coordinator, Returns

Role Overview

• Supports the site leader to ensure the execution of operational effectiveness of an individual client location under limited supervision
• Ensures the KPIs are met with the proper planning and scheduling of the distribution services
• Manages inventory returned to the site at the end of motor carrier routes
• Maximizes the performance of the site
• Adheres to LEAN six sigma principles throughout the warehouse
• Ensures timely reporting of returns compliance
• Supports activities related to dispatching, routing, and tracking transportation
• Builds a strong rapport with Motor Carriers and clients

Requirements

• High School Diploma/GED or equivalent required
• Strong people and operational management skills
• Experience utilizing Microsoft Office products (Excel, Teams, etc.)
• Excellent verbal and written communications skills
• Excellent interpersonal skills
• Excellent customer service skills, including conflict resolution
• Ability to adapt to changes in a fast-paced environment
• Experience with routing, scheduling, and checking on delivery status
• Ability to embrace new technology

Benefits

• Health insurance
• Paid time off
• Retirement plans
• Professional development opportunities