Reporting to the Sr Manager, Sales Operations, handle various operational responsibilities such as reporting, dashboards, project management, software administration, and process development
Enhance processes for Elo in a pivotal role that evaluate and organize multiple data sources, providing direct support to Sales, Finance, Marketing, and Operational teams
Report and provide insight to support decision-making and strategic planning of the Sales Operations team
Analyze data and provide important visualization and intelligence that clearly communicates complex data in a simple form to a non-technical audience
Create easy-to-follow sales processes, maintain reporting on all sales metrics; including ensuring data is current and accessible
Collaborate with IT unit to manage and ensure an effective CRM system that adds value and alignment within the organization
Develop and automate customized dashboards tailored to specific business and team needs
Support process improvement and system adoption projects to provide scalable reporting support.

Minimum of three years of progressively increasing responsibilities in an analyst or similar role, preferably in the information technology sector
Demonstrated excellent proficiency in Excel, PowerBI, and other Microsoft tools
Demonstrated business and financial acumen
Bachelor’s degree in Business Analytics, Finance, or similar area preferred
Experience in SAP and Salesforce.

Sales Operations Analyst

Key skills