Be the primary point of contact for client stakeholders associated with the accounts that your team supports, collaborating on initiatives and sales priorities
Own a territory quota consisting of customer retention and growth metrics
Develop and deliver weekly and monthly business reviews focused on team sales performance, pipeline management, and customer insights
Manage a downline of 4-8 reps consisting of account managers and SDRs
Execute effective sales coaching with reps weekly to enhance individual growth, territory performance, and capture industry trends
Provide team support associated with customer challenges, processes, and issues
Assist with new hire onboarding and training as a mentor, streamlining path to productivity
Provide communication and insights to the Program Manager, Director and Client contacts regarding activities and trends across the customer base
Identify and make recommendations for process development, improvement, and application in partnership with the team Operation Manager
Act as a subject matter expert in the processes and products in the customer portfolio as assigned
Leverage independence in your workday to prioritize tasks, projects, and initiatives
Work with stakeholders across customers and internal teams to assign product allocation, prioritize shipments, and create solution for all involved parties
Coordinate and execute targeted product campaigns across key customers with priority for retention and growth

Proficient in Excel, Outlook, Salesforce and other sales prospecting tools
Previous experience in sales leadership, including managing a direct downline
Constantly strives to improve, proactively seeking coaching and guidance from peers and managers
The desire and ability to learn on the fly, think creatively, and maintain urgency
Ability to read and apply reporting to daily decisions (forecasting, opportunities, sales revenue, etc.)
Professional written and verbal communication skills
Experience working with a variety of personalities and customers
Ability to function well in a high-paced and, at times, stressful environment
Ability to act with integrity, professionalism, and confidentiality
Excellent time management skills, with proven ability to meet deadlines and maintain urgency

Sales Manager

Key skills