Member Services Support Specialist
Greenville, North Carolina, United States of America
Full Time
3 hours ago
$39,900 - $50,673 USD
No Visa Sponsorship
Key skills
Remote Work
About this role
Role Overview
- Provide non-clinical administrative support to the Member Services Department related to member mailings.
- Assist with returned mail based on state reporting requirements.
- Collect, monitor and organize data needed for various databases, reports or reviews.
- Participate in various cross functional projects or tasks.
- Process incoming and outgoing mail.
- Monitor, sort and distribute emails and faxes.
- Schedule and coordinate meetings, events, interviews, appointments, and/or other similar activities.
- Prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings.
Requirements
- High School Diploma or GED and minimum of one (1) year clerical experience with some experience in a call center, member services and/or customer services.
- Must have a valid driver’s license
- Must reside in North Carolina
- Must be able to travel within catchment as required.
- One (1) year of work experience in behavioral/mental health, substance abuse and developmental disabilities (Preferred).
Benefits
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Quarterly stipend for remote work supplies