Serve as the technical product expert for assigned Process Analytics products (e.g., spectroscopy and wet chemistry analyzers)
Provide pre‑sales technical support, including application discussion and development, solution design, and customer consultations
Support and execution of product demonstration and feasibility studies in-house and at customer site
Support product training for sales, service, and customers (classroom, virtual, and onsite)
Assist with system troubleshooting, performance testing, and programming of analyzer
Collaborate cross‑functionally with Product Management, Sales, Service, and global Metrohm resources
Support new product introductions and ongoing product developments based on market and customer feedback
Participate in trade shows, customer visits, and industry events as needed

Bachelor’s degree in Chemistry, Chemical Engineering, Analytical Chemistry, or a related scientific discipline
Strong understanding of analytical technology principles, specifically in NIR and Raman spectroscopy
Experience working with analytical instrumentation or process analyzers
Ability to communicate complex technical concepts clearly to diverse audiences
Willingness to travel domestically as needed – est. 35% overnight travel
Preferred: Experience with process spectroscopy or wet chemistry analyzers
Background in applications support, product specialist, service, or technical sales roles
Familiarity with process environments (chemical, Petrochem, Semicon, industrial manufacturing, etc.)

Product Specialist

Key skills