Key skills
Communication
About this role
Role Overview
- Provide customer service to our policyholders
- Assure coverage for each loss and policy provisions
- Investigate all aspects of the claim to determine liability
- Identify and evaluate claims indicators of fraud
- Utilize claims tools to evaluate liability and damages
- Negotiate claims settlements with insureds, claimants and/or attorneys
- Authorize negotiated payment for established damages
- Ensure all compliance requirements are met
- Adjust reserves on all new and existing claims
- Communicate findings to claims management team
Requirements
- Minimum five (5) years of highly successful Bodily Injury claims handling experience
- Must have prior private passenger automotive liability claims experience
- Must have an active Adjuster license at time of hire
- Outstanding customer service and professional communication skills, both oral and written
- Understanding and ability to execute and comply with Department of Insurance Guidelines
- Exceptional negotiating skills
- Proficient computer skills with ability to function in Microsoft Office
- Highly organized
- Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
- Litigation handling experience, preferred but not required
Benefits
- $2,500 Sign-On Bonus
- Comprehensive Total Rewards program
- Health insurance
- 401(k) savings plan with 6% match
- Performance and recognition-based incentives
- Tuition assistance
- Workplace flexibility
- Mental healthcare access
- Fertility and adoption assistance