Deliver outstanding service to our consumers using our C.H.A.R.M service model
Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
Lead visual presentation, product flow, replenishment, and operational standards throughout the store
Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally

Minimum 5 years of total retail experience; preferably with previous Store Manager experience.
Possess at least STPM / A Level / Diploma / Advanced Diploma or above preferred
Professional working proficiency in English, proficiency of other language(s) will be an advantage
Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email and able to operate retail Point of Sale system
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
Proven communication skills (written and verbal) to successfully connect with store team, operations managers, District Managers & corporate partners

Retail Store Manager

Key skills