Track and analyze key business metrics (OKRs, financials, operational KPIs) to support decision-making
Build and maintain dashboards (e.g., Looker, Retool) for real-time business monitoring
Identify inefficiencies, bottlenecks, or revenue leakages within business processes
Propose and implement solutions (SOP improvements, automations, workflow changes)
Support and manage ad-hoc strategic projects from CEO Office
Conduct analysis to uncover growth opportunities and cost efficiencies
Collaborate with cross-functional teams to ensure smooth execution of initiatives

1–2 years of experience in business analysis, operations, or CEO Office
Strong analytical thinking with the ability to identify root causes and solve problems end-to-end
Proactive, hands-on, and comfortable working in a fast-paced, ambiguous environment
Strong communication skills (Bahasa Indonesia & English)
Proficient in Google Workspace / Lark and SQL
Experience with data visualization tools (Looker Studio, Tableau)
Familiarity with automation or low-code tools (e.g., Retool, AppScript) is a plus

Business and Operations Analyst

Key skills