Develop, manage, and grow relationships with major retailers in Latin America (especially Brazil) to drive in-store and online sales performance.
Lead retail sell-in and sell-through processes, including merchandising, pricing strategy, and marketing activation.
Identify and onboard new retail or distribution partners, building sustainable long-term cooperation models.
Coordinate cross-functional efforts (supply chain, marketing, product) to ensure efficient retail operations and P&L optimization.
Execute retail marketing campaigns and monitor ROI across channels.
Represent the brand in key negotiations and trade events to strengthen visibility and credibility.

Education: Bachelor’s degree or above (Business, Marketing, or related) or relevant working experience.
5+ years of experience in retail channel sales or retail account management, preferably from the brand or distributor side.
Hands-on experience managing retail partners or distributors with strong understanding of sell-in/sell-out dynamics.
Demonstrated ability to activate retail marketing resources and improve P&L efficiency.
Proven success in navigating LATAM retail ecosystems or achieving significant milestone breakthroughs in retail expansion.

Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.

Key Account Manager, LATAM

Key skills