Lead end-to-end program management for billing-related initiatives, from requirements through execution and delivery.
Drive alignment across cross-functional teams (Product, Engineering, Finance, Operations).
Track timelines, risks, dependencies, and ensure successful delivery of key initiatives.
Translate business requirements into clear, actionable product and engineering inputs.
Identify opportunities to leverage AI and automation to streamline billing workflows, reporting, and case management processes.
Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance.
Own the end-to-end ad product setup process for billing, ensuring every new product is properly configured in systems to enable accurate invoicing.

Master’s or bachelor’s degree in Finance, Business Management, Accounting, Project management.
5+ years' experience in Operations, Revenue Operations, Program management or Billing related roles.
Retail media experience is a big plus.
Proven experience in Program management, system automation, data analysis, and Process improvement.
Proven experience in system automation, Microsoft office, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
Strong ability to execute, measure results, and demonstrate progress in the face of ambiguity in a dynamic environment with competing priorities.
Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency.
Ability to earn trust across Walmart Enterprise.

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.

Manager, Billing Operations

Key skills