Key skills
BICRMCommunicationRemote Work
About this role
Role Overview
- Define and manage the full user communication lifecycle across Nitrado and Apex Hosting
- Build event-driven and segment-aware journeys
- Work with BI to understand data models and identify actionable segments
- Own the marketing configuration of the CRM platform
- Manage templates, automation logic, and deliverability hygiene
- Be the CRM interface for campaign launches and product updates
- Define and maintain CRM performance metrics
Requirements
- 3+ years of hands-on CRM or lifecycle marketing experience
- Proven track record of owning segmentation, automation, and campaign execution
- Solid understanding of email deliverability, list hygiene, and GDPR compliance
- Proficiency in at least one modern marketing automation platform (Customer.io, Braze, Klaviyo, or Iterable)
- Comfortable with HTML/CSS for email templating
- Experience working with data and BI teams
- Analytical mindset and evidence-based recommendations
- Proficiency in English; German skills or gaming/entertainment experience is an advantage
- Ability to thrive in shifting priorities and incomplete documentation
Benefits
- Free Nitrado Game Servers for gamers
- Flexible working hours
- Remote work options
- Work from Abroad
- Annual Mental Health Day
- State-of-the-art ergonomic office infrastructure
- Professional Development opportunities
- Company Pension Plan
- 30 days of vacation and additional paid leave
- International work atmosphere
- Team-building events
- Long-Term Stability with 20+ years of experience
- Respectful workplace culture