Director, Enterprise TechOps

Role Overview

• Lead and scale a global, multi-layered organization across Network, Infrastructure, and End-User Computing, developing senior leaders, strengthening culture, and driving operational excellence at scale.
• Build organizational capability through thoughtful workforce planning, succession development, performance management, and talent retention strategies that support long-term growth.
• Define and execute a multi-year enterprise strategy and roadmap across cloud, network, on-prem, and end-user domains, aligning scalability, governance, reliability, and cost optimization with company growth.
• Establish enterprise-wide standards for DevOps practices, including CI/CD workflows, automated testing, version-controlled configuration, and Infrastructure-as-Code governance to modernize service delivery.
• Evolve Enterprise IT from traditional operations to an engineering-driven model, reducing manual overhead through automation, scripting, and self-service capabilities.
• Strengthen observability, uptime, and performance standards while embedding reliability engineering principles such as measurable service objectives and post-incident reviews.
• Define and enforce backup, disaster recovery, and business continuity standards, including RTO/RPO objectives, testing cadence, and documentation governance in partnership with Technical Compliance.
• Partner with Information Security and Finance to enforce secure-by-design architecture, security baselines, asset lifecycle governance, and responsible adoption of AI-enabled operational tooling to improve operational efficiency and workforce productivity.

Requirements

• At least 10 years of progressive experience in Infrastructure, Enterprise IT, or Platform organizations, with at least 5 years leading global engineering teams.
• Proven experience leading large, distributed infrastructure organizations, including managers of managers, in high-availability, 24/7 production environments.
• Deep expertise in enterprise cloud strategy (AWS), hybrid networking, and large-scale infrastructure operations.
• Experience setting organizational standards for Infrastructure-as-Code, automation, DevOps practices, and service delivery governance at scale.
• A track record of modernizing IT operating models and leading large-scale DevOps and engineering transformations across enterprise IT organizations.
• Experience implementing and governing AI-driven tooling within enterprise environments to enhance operational performance and end-user services.
• Strong executive communication and cross-functional leadership skills, with the ability to influence stakeholders across Technology, Information Security, Finance, and business teams.
• A strategic, systems-oriented mindset with the ability to translate business objectives into secure, resilient, scalable, and compliant enterprise platforms.

Tech Stack

• AWS
• Cloud

Benefits

• bonus
• equity