Support the development of product strategy and long-term objectives through data-driven insights and performance analysis
Analyze product data on usage, feature adoption, customer behavior, and performance trends to identify opportunities and risks
Partner with Product Managers to provide insights that support roadmap prioritization and strategic decision-making
Translate complex datasets into clear insights and recommendations for product leadership and stakeholders
Define, track, and report on key performance indicators (KPIs) related to product effectiveness, customer experience, growth, and operational health
Write and execute queries on large datasets to support ongoing analysis and ad hoc business questions
Develop and maintain dashboards and reporting frameworks to provide visibility into product performance
Monitor product and operational performance to proactively identify issues impacting adoption, retention, and profitability
Support a culture of experimentation by designing, measuring, and interpreting A/B and multivariate tests
Identify opportunities to improve product operations processes, data quality, and reporting efficiency
Collaborate cross-functionally to drive continuous improvement across the product development lifecycle

Bachelor’s degree in Business, Data Analytics, Computer Science, Statistics, or a related field
2–4+ years of experience in product analytics, business intelligence, or a related analytical role
Strong proficiency in querying large datasets (e.g., SQL)
Experience with BI and analytics tools such as Power BI, Looker, Tableau, or similar
Experience designing and analyzing A/B or multivariate experiments
Familiarity with Agile product development methodologies
Experience aligning analytics with OKRs, planning processes, and operational reporting
Exposure to data modeling, Python, R, or advanced statistical techniques is a plus
Experience in SaaS, technology, or platform-based organizations preferred

Medical, Dental, and Vision insurance
Basic and Supplemental Life Insurance options
401(k) retirement plans with company match
Health Spending Accounts (HSA/FSA)
Flexible time off and 11 paid holidays
Family-building benefits, including Maternity, Adoption, and Parental Leave
Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
Wellness and Mental Health counseling services
Concierge and work/life support resources
Adoption Assistance Reimbursement
Perks and discount programs

Product Operations Analyst, Data & Insights

Key skills