Operations Manager

Role Overview

• This position spends the majority of the time engaged in supervisory responsibilities.
• This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work.
• The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action.
• The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules ensuring proper coverage, and complete timesheets.
• Leads the Agency Strategic Planning process, including reporting on the progress of the Agency Strategic Plan; develops and communicates the strategic vision, scope and mission of the Strategic Planning section; assures that organization-wide performance management initiatives are focused and aligned on improving operational and program efficiencies and effectiveness; oversees agency strategic planning and provides leadership for policy development; trains state health office and county health department staff on planning practices, processes and tools, including but not limited to logic model development and objective creation; and taking lead in evaluating the agency strategic planning process and implementation.
• Provides leadership and coordination for the improvement of the organization’s core public health functions and evaluates the impact that process improvements have on public health; researches and develops training programs that focus on enabling the workforce to achieve improvements with priority health concerns.

Requirements

• A bachelor's degree from a college or university and three or more years of professional experience in systems analysis, management analysis, program planning, program research, or program evaluation.
• Experience providing highly effective customer service.
• Program/project/personnel management experience.
• Professional experience in public health, health care, education or community economic development.
• Expertise with the Microsoft Office suite of desktop applications including Teams, Word, Excel, PowerPoint and Outlook.
• Knowledge of relational database environments and/or web-based application development.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• And more!