Ensure partners have everything they need to successfully position and sell Balto
Enjoy identifying ambiguity and fixing it
Develop thoughtful, scalable solutions
Raise the bar for those around you

Early years of professional selling experience, ideally in direct sales, partnerships, business development, or another customer-facing role at a SaaS company
Comfort with travel up to ~50% during the busy season (April–September)
Not required, but certainly helpful: Experience in CCaaS, UCaaS, or contact center software—or a strong curiosity and ability to ramp quickly in the space
Exposure to TSDs or channel partners (e.g., Telarus, Avant, Bridgepointe, Intelisys, AppDirect, etc.)
Hands-on experience using AI tools to scale output—ChatGPT, Claude, automations, light vibecoding
Startup experience, or any environment where you've had to operate without a clear playbook
Based in a partner-dense market, ideally Denver or Texas

Strategic Partnerships Manager

Key skills