Home
Jobs
Saved
Resumes
Customer Care Associate, Bilingual French/English at HD Supply | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Customer Care Associate, Bilingual French/English
HD Supply
Remote
Website
LinkedIn
Customer Care Associate, Bilingual French/English
Canada
Contract
2 hours ago
$18 - $22 CAD
Visa Sponsorship
Apply Now
Key skills
Salesforce
CRM
Communication
Remote Work
Sales
About this role
Role Overview
Provide customer service by responding to inquiries regarding product selection, services and issues
Responds to customer order and quotation requests received via telephone, e-mail, written, and faxed correspondence
Performs necessary follow-up to ensure customer service expectations are met
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs
Research and suggest alternative products to customers
Resolve customer issues including issuance of credit concessions
Requirements
Bilingual (English/French)
Proficiency in Salesforce, Office Suite or similar CRM
Experience with customer service via phone/email communication
Proven ability to work in a remote environment
Must be able to pass a background check
HS Diploma or GED strongly preferred
Benefits
Health insurance
Paid time off
Flexible work arrangements
Professional development
Remote work options
Apply Now
Home
Jobs
Saved
Resumes