Claims Consultant – Surety

Role Overview

• Oversee and handle complex claims on surety bonds including assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations.
• Maintain relationships and synergy with Surety Underwriting and provides client support on moderately complex claims related matters.
• Work closely with your Manager to develop and recommend strategies in the file handling and resolution of claims.
• Provides coaching to file handlers working on a specific exposure related to a complex default.
• Follow industry trends and collaborates with the Management team to develop strategies to proactively manage those trends.
• Can effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
• Demonstrates strong negotiating and problem-solving skills and following through to execution and resolution of a claim.
• Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
• Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
• Assist management with driving changes as needed and help strategize initiatives for the department as they arise.
• Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business including internal and external stakeholders to ensure smooth relationships and delivering a second-to-none experience driven from our core values.

Requirements

• Legal degree is required and currently called to a provincial bar.
• Minimum of 5 years of surety claim experience or 3-6 years experience in construction and contract law.
• Management, coaching and mentoring experience is an asset.
• Self-starter with the ability to work independently under minimal supervision
• Excellent analytical and decision-making skills with attention to detail
• Strong negotiation
• Ability to work well under pressure and meet deadlines
• Flexibility with travel, as required

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more