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Sales Ops Associate – Renewals, Cross-Sell at team.blue | JobVerse
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Sales Ops Associate – Renewals, Cross-Sell
team.blue
Remote
Website
LinkedIn
Sales Ops Associate – Renewals, Cross-Sell
Greece
Full Time
4 hours ago
No Sponsorship
Apply Now
Key skills
CRM
Communication
Sales
About this role
Role Overview
Manage renewal pipeline across all customer segments through multi-channel outreach
Prepare and send customized proposals and quotations following established templates and pricing guidelines
Respond to inbound sales and drive cross sell initiatives via ticketing, phone, chat, and email
Process contracts and sales transactions, ensuring accuracy and compliance
Support Account Managers/BDMs with administrative workflows (purchase orders, invoices, service provisioning coordination)
Assist with RFP/tender preparation and public sector procurement processes
Maintain accurate CRM records and account documentation
Prepare reports on renewal pipeline and sales activities
Collaborate with internal teams (Legal, Finance, Marketing, Support, Technical) to ensure seamless client experience
Suggest process improvements and help maintain templates and internal knowledge base
Requirements
2+ years of experience in a similar role
Professional customer service skills across phone, email, chat, and ticketing
Excellent written and verbal communication in Greek and English
Strong organizational skills and attention to detail
Proficiency in CRM systems (HubSpot or similar) and MS Office
Experience with contracts, purchase orders, and documentation
Self-motivated, reliable, and adaptable
IT background or technical aptitude is a plus
Benefits
Fully remote working setup
Strong focus on diversity and inclusion
Opportunities for professional development
Apply Now
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