Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
Synthesize requirements to create clear and comprehensive user stories and solution design documentation
Perform fit-gap analysis between Salesforce functionality and client requirements
Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Develop innovative industry accelerators and contribute to thought leadership white paper development
Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
Develop a training curriculum and deliver training sessions to the solution’s end users
Work with the Guidehouse Project Manager to manage a project to scope, budget, and timeline expectations

BA/BS degree
A Minimum of FOUR (4) years of professional experience
Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
US Citizenship is contractually required for this role
Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse.
Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred
Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder
Experience building applications with the low-code features of Salesforce Lightning Experience
Experience with dynamic forms, advanced formulas, and validation rules
Experience with business process definition, process mapping, and reengineering
Experience writing Epics and user stories to capture Salesforce requirements
Experience with data migrations to and from Salesforce
Understanding of the key levers for B2B, B2C, hybrid business models
Excellent written and oral communication skills
Great teamwork and collaboration skills
Experience with Agile or Hybrid-Agile methodology

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend

Salesforce Business Analyst

Key skills