Act as a day‑to‑day communications partner to leaders and teams across GCOO, providing sound advice, practical challenge and strong delivery support.
Support the development and delivery of communication plans aligned to transformation, colleague experience and functional priorities.
Help leaders communicate change effectively and authentically, including on priority programmes such as strategic resets.
Use listening, feedback and available data to inform communications activity and improve impact over time.
Support the planning and delivery of high impact moments such as all‑colleague calls, leadership events, strategy sessions and cross‑Group campaigns.

5+ years experience within Internal & External Communications
ideally working with Tech & Data
Strong written and verbal communication skills, with the ability to make complex information clear and engaging.
Confidence working with stakeholders and adapting your style to different audiences.
A collaborative mindset and willingness to learn from others.
A curious approach to AI tools and how they can be used responsibly to improve ways of working.

Communications Business Partner – Group COO

Key skills