Based on clinical project requests, works with requestors and users to understand, and document current workflow with an eye toward proposed future workflows optimized for any planned application changes.
Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios.
Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in testing of application changes.
Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors.
Mentors and help develop Associate and Intermediate level Epic Analysts.
Monitor and troubleshoot Epic Interface error work queues.
Collects, interprets, and documents specifications required to develop new and revise existing software applications including integrating with Epic Radiant.
Requirements
Strong understanding of the healthcare industry, particularly in back-office operations.
Ability to work independently and as part of a team.
Ability to communicate effectively, both written and verbally.
Must be detail-oriented and possess strong analytical skills.
Ability to thrive in a fast-paced, agile environment, change direction rapidly, multitask, and demonstrate a passion and eagerness to learn new technologies.
Ability to mentor a diverse team and foster a collaborative and collegial working environment
Interacts professionally with leadership, faculty, staff, and vendors.
Education: Bachelor’s degree is Required.
Experience: A minimum of five (5) years of related Epic experience is required. Epic Radiant certification. Operational or clinical experience is preferred. In-depth understanding of complex workflows within Radiology. Interventional Radiology and Mammography workflows experience preferred.
Benefits
Medical
UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental
Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision
Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability
Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs
Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement
Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before
or after-tax dollars with the choice of five quality retirement plan providers.
Time Off
A generous leave program offers multiple paid leave options:
Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
Holidays: 12 set paid holidays each year.
Discounts
Employees enjoy a range of discounts on services, tickets, and gym membership.