Senior Data Mapping Analyst – Servicing Transaction Management

Role Overview

• Ensures that new loan programs or changes are incorporated into the boarding process.
• Analyzes boarding error messages to determine root cause and remediates issues.
• Creates edit checks within the Loan Baording System to recognize errors prior to boarding.
• Develop and configure the Loan Boarding System, as well as supporting toolsets such as SharePoint to support boarding data management.
• Perform testing to support trials and production. Review error reports and document/communicate issues found. Determine solutions for issues.
• Define requirements for and implement tools and processes to improve data quality and visibility.
• Work closely via meetings and conference calls with Business Unit Leads and prior servicers to ensure data transformation is accurate and clearly communicated.
• Update/create procedures and continue to enhance and optimize the boarding process, including tool enhancements as required.
• Ensure compliance with all regulatory requirements (i.e. RESPA, USAP, Sarbox, etc.).
• Produce and review required control reporting.
• Meet all established milestones for deboarding/boarding project plans.
• Follow all established procedures regarding boarding/deboarding.
• Ensure all quality steps are completed and documented.
• Escalate any possible deadline misses.
• Communicate boarding/deboarding expectations with internal and external clients regularly.
• Organize meetings with internal and external clients with documented meeting minutes.
• Self-driven, should be able to handle high pressure.
• Must identify ways to automate processes and set up controls when required.
• Willing to work extra hours as per the process requirements/Flexibility to work in accordance with Business requirements.

Requirements

• This position requires a significant amount of mortgage servicing knowledge, including but not limited to, the ability to identify and understand various data points utilized within loan servicing systems to successfully service loans and interpret mortgage loan collateral and loan servicing documentation used in conjunction with the data to service loans.
• Experience with different loan programs such as ARM’s, HELOC’s, buydowns, Commercial, etc.
• Bachelor’s Degree preferred, or minimum of five (5) + years’ mortgage servicing experience.
• SQL experience preferred.
• Minimum of 4 years’ experience working with LoanSphere Loan Boarding (LLB).
• MSP servicing system experience required.
• Advanced PC skills: Microsoft applications, including Excel and Access Database, Monarch, Adobe, SharePoint and LoanSphere Loan Boarding (LLB).
• Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to set up controls and being able to speak to auditors/QA teams regarding process.
• Ability to identify inconsistencies or issues in data and help come up with solutions.
• Set up organized structure for incoming mapping changes and tracking for all internal and external partners.
• Ability to work independently, meet established deadlines, be very detail orientated, and have excellent organizational skills.
• Organizational skillset able to handle multiple transactions at the same time.
• Ability to easily adapt to changes in processes, procedures and priorities.
• Proven strength in interpreting business requirements and implementing them in application or operational tools.
• Ability to communicate effectively with both internal and external clients to determine requirements.
• Excellent written and verbal communication skills.
• Experience with Empower or Encompass origination system a plus.
• Strong analytical and problem-solving skills and attention to detail and accuracy.

Tech Stack

• SQL

Benefits

• Must pass the Company’s Background Screening process prior to beginning employment.
• Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.