Key skills
Sales
About this role
Role Overview
- Lead and develop the HR function to deliver responsive, accurate and timely support (“RAPT”)
- Act as the main point of contact for all HR matters
- Support managers and employees across field and head office
- Act as a HR Field Advisor, including: supporting field managers through meetings and 1:1's, managing absence, sickness and employee queries, overseeing holiday systems and HR inbox, conducting exit interviews to reduce attrition, maintaining HR records and processes
- Advise and coach managers on disciplinary, grievance, performance and absence matters
- Ensure fair, consistent and legally compliant case management
- Drive initiatives to enhance culture, engagement, wellbeing, mental health and EDI
- Partner with senior leaders on performance management and objective setting
- Identify opportunities to improve organisational effectiveness
- Support development of HR systems, policies and processes
Requirements
- Proven experience working with senior managers, ideally in sales or field-based environments
- Strong background in Learning & Development
- Experience leading and motivating teams
- Comfortable working collaboratively with senior stakeholders
- Full UK driving licence and access to a car
- CIPD Chartered Member (desirable)
- Degree or equivalent (desirable)