Monitor and guide appropriate reserving, expense and payments within your claims team
Develop your team’s claims handling skills, with a focus on proactive investigate, evaluation, and resolution
Manage and oversee communication between your team and Insureds and other external clients
Empower and lead the claims adjusters to embody AIG’s corporate values
Identify and escalate complex claims to senior management with significant coverage, loss, or other issues
Support departmental initiatives focusing on improved claim processes, claims results and financial results
Lead training and development initiatives to educate and instruct claims adjusters on trends and emerging issues
Communicate clearly with Actuarial and Underwriting on relevant claims, case law, and other trend information
Participate in a robust feedback loop with Underwriting on client renewals and new business opportunities

5+ years of Legal, Insurance, Construction Defect or Environmental experience preferred
Demonstrated experience with evaluations and investigations addressing coverage, liability and damage issues
Strong communication skills, in addition to the ability to prepare and present information in a concise and persuasive manner
Drive collaborative behavior with leadership team across the wider business
Ability to develop and execute creative solutions to difficult problems impacting our business partners

Assistant Vice President – Mass Tort and Complex Casualty

Key skills