Director of Operations, Standards Development

Role Overview

• Responsible for developing and delivering the services required to meet client needs for standards documents.
• Manages their team to optimize the use of expertise and resources entrusted to them.
• Actively contributes to BNQ senior leadership, participating in the definition of directions and strategies, the setting of overall objectives, and the development of action plans.
• Also accountable for the standards catalog of their division and for ensuring the proper functioning of the standards committees reporting to their team.
• Defines the strategic direction for standardization activities in alignment with Investissement Québec (IQ).
• Ensures governance of standardization processes and compliance with accreditor requirements.
• Oversees all activities related to the development, revision, and publication of standards documents.
• Guides the planning and management of the standardization project portfolio, including budgets, schedules, and resource allocation.
• Ensures the implementation and monitoring of consultation, validation, and approval mechanisms for standards.
• Ensures that standards projects carried out under their leadership align with Investissement Québec’s mission and governance rules.
• Collaborates with the VP, Innovation business development team to promote the services of their division.
• Develops and maintains business networks with various organizations, groups, and associations that contribute to the division’s sectors and represents Investissement Québec’s standardization activities to them.
• Coordinates, with the quality team, the implementation of the quality management system and the maintenance of accreditation for their technical area.

Requirements

• Bachelor’s degree in a discipline relevant to standardization activities, such as law, technical writing, engineering, or another pertinent field.
• Minimum of ten years of professional experience, including at least two years in drafting or publication activities and at least two years of relevant management experience.
• Knowledge of the standards/normalization environment.
• Knowledge of the government ecosystem.
• Excellent written and oral communication skills in French and a strong ability to communicate with diverse audiences.

Benefits

• Work from home up to three days per week and enjoy the energy of the office to create, inspire, collaborate, and have fun.
• Several flexible scheduling options to help you better balance personal and professional life while respecting your job profile.
• Option to compress your schedule into four longer workdays to receive a half-day off.
• Avoid traffic by completing your 7-hour workday between 7:30 AM and 6:00 PM.
• Enjoy paid time off every other Friday afternoon during the summer.
• Benefit from 2 full weeks of telework within Quebec per year.
• A variety of options to deepen your knowledge, improve your professional skills, or develop management abilities.
• Study leave, reimbursement for fees to obtain a professional credential, reimbursement for course materials, and more.
• Free telemedicine services.
• The TonIQ health and wellness program, which also offers conferences and suggested activities to support a healthy work-life balance.
• Reimbursement of part of the registration fees for your physical fitness program.
• The employee and family assistance program provides free, immediate, and confidential support.
• A defined benefit pension plan, one of the most generous in our sector.
• Flexible group insurance plans that can be adjusted according to needs (subject to eligibility).