Technology Operations Coordinator

Role Overview

• Support the day-to-day operations of the Practice Technology department.
• Help organize team priorities, calendars, recurring activities, and internal workflows.
• Prepare meeting agendas, capture notes, track action items, and support follow-up.
• Maintain organized records, shared resources, and departmental documentation.
• Assist leadership with operational coordination and administrative needs.
• Assist with tracking active initiatives, strategic priorities, and departmental projects.
• Help maintain schedules, task lists, milestone dates, and status updates.
• Coordinate with internal stakeholders to keep initiatives progressing.
• Support coordination across Practice Technology, GIS, survey, BIM, IT, and project teams.
• Help identify blockers, dependencies, and items needing escalation.
• Support implementation efforts from planning through rollout.
• Support administration of internal technology programs and operational processes.
• Assist with tracking software, subscriptions, equipment, licenses, renewals, and related records.
• Help coordinate purchasing requests, vendor follow-up, and inventory management.
• Support operational components of specialized programs such as reality capture, drones, scanning, and emerging technology tools.
• Help coordinate equipment scheduling, availability, and allocation across teams and offices.
• Assist with tracking certifications, credentials, training records, and renewal requirements for specialized programs.
• Assist with utilization, cost, and activity tracking to support planning and decision-making.
• Maintain accurate documentation for assets, processes, compliance needs, audits, insurance records, and client requirements.
• Help coordinate training initiatives, rollout schedules, and communications.
• Support organization of standards, templates, guides, and internal resources.
• Assist with user communications related to tools, updates, and available support resources.
• Help improve visibility and accessibility of Practice Technology services and materials.
• Support special assignments and strategic initiatives as directed.
• Assist with pilots, AI initiatives, research, process improvement efforts, and technology rollouts.
• Recommend process improvements that enhance efficiency, consistency, and user experience.
• Take ownership of defined tasks and drive them to completion under leadership guidance.

Requirements

• 3–7 years in operations, project coordination, or similar role
• Experience supporting cross-functional teams or multi-team initiatives
• AEC / engineering / architecture environment preferred
• Experience working with technical teams (BIM, GIS, IT, etc.) is a plus

Benefits

• Flexible Work Schedule
• Health/Dental Insurance
• 401k Plan with Employer Match
• Paid Parental Leave
• Short & Long Term Disability
• Profit Sharing
• Paid Time Off
• Leadership Development Program
• Fitness Reimbursement
• Tuition Reimbursement
• Referral Bonus Program
• Wellness Program
• Team Building Events
• Community Service Events