Senior Revenue Cycle Collections Specialist

Role Overview

• Ensure timely follow-up on all patient accounts
• Escalate payer trending concerns to leadership
• Communicate with external departments
• Work with payers to ensure proper reimbursement on patient accounts
• Identify and prepare adjustments and write-offs
• Correct and resubmit claims
• Follow-up on daily correspondence
• Check claim status, submit written correspondence to payers and patients
• Interpret contracts with payers
• Send initial or secondary bills to insurance companies
• Process refunds and work to overturn insurance claim rejections

Requirements

• 1+ years of experience in a professional environment
• Home infusion or durable medical equipment (DME) experience preferred
• Strong attention to detail with a sense of urgency
• Customer service skills
• Ability to work in a team environment
• Experience with medical billing or collections or experience with accounts payable (AP) or accounts receivable (AR)
• Experience with healthcare reimbursement systems
• Verifiable High School Diploma or GED required.

Benefits

• Medical, dental and vision insurance
• Supplemental benefits
• Retail discounts
• Paid time off
• Flexible work schedule