About this role

Responsible for the timely follow-up of claims billed and resolution of accounts
Oversees the account receivables and maintain detailed/accurate account documentation
Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation
Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.
Review, document, and resolve all incoming correspondence, payor calls, and payments
Assist as needed
Report all payor issues and/or denial trends to Lead/Supervisor
May work cross-functionally to complete multiple assignments

High school diploma or GED
3-4 years related experience and/or training
2-3 years medical billing and claims reimbursement experience preferred
Knowledge of all Government, Commercial and Private payers preferred
Knowledge of medical and billing terminology required
Knowledge of HIPAA and other industry specific regulations required
Strong interpersonal skills and a high degree of collaboration at all levels
Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
Intermediate customer service and phone skills
Excellent problem-solving skills
Intermediate with Microsoft Office, including Word, Excel and Outlook

Billing and Collections Specialist, Level 2

Key skills