Customer Care Representative
Ontario, California, United States of America
Full Time
3 weeks ago
$20 - $23 USD
No Visa Sponsorship
Key skills
LeadershipCommunication
About this role
Role Overview
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Requirements
- Less than 2 years related experience
- High school diploma or equivalent
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Benefits
- Competitive Wages
- Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
- Health Savings Accounts and Flexible Spending Accounts
- 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan
- Company paid Life and Disability Benefits
- Optional supplemental term life insurance offerings
- Paid Parental Leave
- 9 Paid Holidays
- Paid Vacation accrued at a rate based on length of service and position
- Paid Sick Leave
- Birthday Pay for Non-Exempt employees
- Tuition Reimbursement up to $5,250 per calendar year