Facilitate all Agile team ceremonies — Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives — for the LIGER product team.
Coach team members on Agile principles, Lean mindset, and continuous improvement practices in a commercially-paced AI product environment.
Collaborate closely with the Product Owner to maintain a prioritized, well-refined backlog aligned with customer needs, program objectives, and the LIGER product roadmap.
Coordinate with federal customer stakeholders — including civilian agency and DoD personnel — to ensure user adoption, training, and engagement priorities are addressed.
Identify, track, and resolve cross-team dependencies and blockers in coordination with other Scrum Masters, TPMs, and engineering leads across LIGER deployments.
Track and communicate team metrics (velocity, sprint goals, improvement items) to product leadership and stakeholders.
Support Program Increment (PI) Planning and Inspect & Adapt events where applicable.
Foster a culture of transparency, user-focused delivery, and proactive problem-solving across the LIGER product team.
Support onboarding of new team members to LIGER platform tooling, workflows, and delivery standards.

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
5+ years of experience as a Scrum Master in a software product or SaaS development environment
Demonstrated experience facilitating Agile ceremonies and coaching teams on Agile/Lean principles
Strong facilitation, servant leadership, and problem-solving skills
Experience working with or supporting federal government customers
This position requires the ability to obtain a CBP Background Investigation; U.S. citizenship is required.
Candidates with existing CBP BI suitability will be prioritized.
This position requires an active Secret security clearance (or the ability to obtain).

Senior Scrum Master

Key skills