Delivers an exceptional customer experience for a defined portfolio of high risk borrowing accounts
Advises internal and external stakeholders on complex, high-risk credit risk transactions
Makes credit decisions/recommendations in accordance with sound credit-granting principles
Works with stakeholders to deepen relationships and grow overall profitability of the portfolio
Recommends alternatives to credit proposals e.g. restructuring of the application
Contributes to the development and implementation of lending related policies and procedures
Acts as a trusted advisor to assigned business/group
Influences and negotiates to achieve business objectives
Provides input into the planning and implementation of operational programs
Keeps abreast of economic and market developments within the portfolio

Typically between 5
7 years of relevant experience
post-secondary degree in related field of study or equivalent combination of education and experience
Credit Qualifications and associated credit knowledge and skills according to established qualification standards
In-depth knowledge of banking products & services
In-depth knowledge of industry trends and regulations
In-depth knowledge of credit portfolio management policies & procedures, and financing guidelines
Proven leadership skills and highly developed coaching skills
Deep knowledge and technical proficiency gained through extensive education and business experience
Verbal & written communication skills
In-depth
Collaboration & team skills
In-depth
Analytical and problem solving skills
In-depth
Influence skills
In-depth
Data driven decision making
In-depth

Relationship Manager, Commercial Banking – Special Accounts

Key skills