Always greet customers as they enter the store
Manage login id on Point of Sale (POS) terminal as required by Canna Cabana
Manage cash and product floats
Responsible for signing in and verifying floats of Cannabis at beginning and end of shifts
Create an educational and informative experience for all customers, regardless of their experience with the plant or any of its derivatives
Recommend products including cannabis flower, seeds, and cannabis/smoking accessories to customers
Help Store Manager open/close at the beginning or end of shifts, following High Tide standard operating procedures
Report any suspicious behaviors or abusive customers to Store/Assistant Store Manager
General housekeeping of store spaces (vacuum/sweep sales floor area, wipe down counters & glass display cabinets, etc.)
ID customers as required by Cannabis Retail Store Handbook

Must have or be able to obtain CannaSell SK certification
Must provide a copy of clean Criminal Background Check prior to start date
A valid First Aid certification is considered an asset
Experience in sales and customer service preferred
Excellent written and verbal communication skills
Team player mentality
Ability to compute basic mathematical problems
Attention to detail
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different locations
Passion and excitement for cannabis and all of its derivatives
Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice

Retail Sales Associate

Key skills