About this role

Provide direct day-to-day management, scheduling, workload assignment, and performance oversight for oncology documentation consultants.
Ensure client satisfaction through proactive communication, issue resolution, and consistent delivery of high-quality work product.
Monitor and enforce compliance with RCS quality programs, regulatory requirements, and client-specific standards.
Maintain strong working relationships with Recruiters and Account Managers supporting shared consultants and clients.

Active Oncology Data Specialist (ODS) certification (NCRA-based required)
Minimum one professional certification from a national association applicable to oncology documentation
5 years of management experience within oncology documentation or a related specialty
3 years of remote workforce management experience
Proven ability to manage large, distributed teams and multiple concurrent client projects
Strong written and verbal communication skills
Excellent organizational, time-management, and multitasking abilities
High level of technical proficiency, including: MS Word, Excel, Teams, and PowerPoint

Manager, Oncology Documentation Workforce

Key skills