Plan and manage software releases, ensuring smooth deployment across various environments.
Define and implement release management processes, ensuring consistency and efficiency.
Work closely with development, QA, DevOps, and business stakeholders to schedule, coordinate, and communicate releases.
Identify and mitigate release-related risks and dependencies.
Maintain detailed release documentation, including release notes, schedules, and rollback plans.
Ensure compliance with change management policies and regulatory requirements.
Automate and optimize deployment and release processes where feasible.
Monitor and troubleshoot release-related issues, coordinating resolutions with relevant teams.
Conduct post-release reviews and drive continuous improvements.
Ensure a cohesive and synchronized workflow across the team to ensure the successful deployment of releases.
Coordinate with the team and other release managers to ensure a cohesive and synchronized workflow.
Participate and offer support in UAT testing to ensure the quality of releases.

Knowledge of Service Now is required.
Experience with JIRA Scrum/Kanban
Agile workflow methodologies and Confluence is desired.
Knowledge of release management tools is essential (e.g., Jenkins, Azure DevOps, Jira, GitLab CI/CD).
Experience in release management or DevOps.
Strong understanding of CI/CD pipelines, version control (e.g., Git), and deployment automation tools.
Familiarity with Microsoft technologies (SQL, etc.) is an asset.
Experience with SAP CPI is a plus.
Experience working with cloud platforms (AWS, Azure, or Google Cloud) is a plus.
Excellent problem-solving, organizational, and communication skills.
Ability to handle multiple projects in a fast-paced environment.

Release Manager

Key skills