Property Paralegal

Role Overview

• Progress residential property transactions from instruction through to completion and post-completion tasks under supervision, ensuring timely progression and clear communication with clients and third parties.
• Carry out client identity checks and assist with anti‑money laundering (AML) compliance, maintaining robust, audit‑ready case files and accurate records in line with firm procedures.
• Open and maintain electronic case files, record clear case notes, milestones and actions, and assist with periodic file reviews to support smooth matter progression.
• Liaise professionally with clients, estate agents, mortgage lenders, surveyors, HM Land Registry, local authorities and other third parties to obtain documentation and chase outstanding items.
• Prepare routine correspondence, client engagement letters, standard contract packs and other documentation using firm precedents, checking for accuracy and completeness.
• Prepare and check completion statements, process disbursement requests and client account transactions, and assist with billing and fee recovery activities in accordance with firm policies.
• Respond to routine client and third‑party enquiries by telephone and email, escalating complex matters to fee earners promptly and keeping clients informed of progress.
• Support continuous improvement by identifying administrative efficiencies, contributing to the update of precedents and assisting with the adoption of conveyancing technology and workflow tools.
• Provide support to junior colleagues, assisting with induction and training where required and sharing knowledge of firm procedures and best practice.

Requirements

• Previous experience in a paralegal, assistant or administrative role within a conveyancing or residential property team, ideally in a law firm or conveyancing practice.
• Good understanding of residential property processes and common transaction types (sales, purchases, remortgages, transfers of equity and leasehold matters).
• Familiarity with AML and client identification requirements and demonstrable experience maintaining accurate, audit‑ready case files.
• Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
• Confident and professional communicator with good interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
• Proactive, reliable and solutions‑focused with a willingness to develop technical knowledge, embrace new systems and support team improvements.

Benefits

• Competitive salary and benefits package commensurate with experience.
• Access to training and development to support career progression within the property team.
• Supportive, client-focused environment that values continuous improvement and collaborative working.