Role Overview
What You’ll Do
- Build use-case prioritization frameworks using quantitative scoring models that weigh business value, technical feasibility, and measurable customer impact.
- Develop journey governance frameworks, testing roadmaps, and maturity assessments that help clients scale and optimize programs without accumulating architectural debt.
- Design marketing analytics and KPI architectures that connect campaign-level metrics to business outcomes, including experimentation frameworks and performance narratives that enable data-backed investment decisions.
- Leverage first-party data, behavioral signals, and CDP/CRM data to develop audience segmentation strategies, lifecycle stage definitions, and personalization frameworks.
- Synthesize complex performance data from platforms such as Braze and turn them into actionable strategic recommendations.
- Lead end-to-end journey mapping — from discovery workshops through current-state/future-state maps — defining personas, moments of truth, channel touchpoints, and data signals to surface experience gaps and prioritize improvements.
- Partner with technology vendors (Braze, Segment, Databricks and others) to maintain platform intelligence and translate vendor roadmaps into client opportunity.
- Lead sessions with Client Partners and Solution Architects to help clients understand how to transform their martech investments from SaaS to a consumption model purpose-built to advance client goals.
- Build and present executive-ready business cases for martech investments — including ROI modeling, value realization roadmaps, and strategic narratives that translate complex technology into clear action.
- Serve as a trusted strategic advisor to VP and C-level stakeholders—anticipating client challenges, identifying where additional Stitch capabilities can solve unmet client needs, partnering with Client Partners to strengthen long-term client relationships.
- Participate in QBRs and EBRs to help Client Partners sequence journey investments, technology enablers, and capability-building milestones for clients.
- Contribute to Stitch’s internal methodology: creating reusable frameworks, assessment tools, and workshop guides that raise the standard of every client engagement.
- Author or contribute to thought leadership—LinkedIn, Webinars, and Braze Events—that position Stitch as the leading voice in modern martech strategy.
- Manage your time to meet billable targets of 36+ hours per week.
- Travel up to 20% for client meetings, workshops, and onsite engagements.
Requirements
Qualifications
- 7+ years of experience in data-driven marketing strategy, CRM, martech consulting, or digital transformation roles.
- Demonstrated track record building and presenting multi-year martech roadmaps to senior stakeholders.
- Experience facilitating executive discovery workshops, business prioritization sessions, and strategic planning engagements.
- Client-facing experience within an agency or consultancy required.
- Net new platform implementation experience preferred: you've contributed to building a lifecycle marketing strategy from the ground up as part of an initial deployment.
- Must be eligible to work in the United States without visa sponsorship now or in the future.
Benefits
What You’ll Get at Stitch
- The opportunity to work within multiple Fortune 1000 brands across the retail, media, gaming, quick-service, financial services, travel, and healthcare industries.
- Working alongside the most concentrated group of Braze experts in the world—backed by more Braze credentials and experience than any other company across the globe.
- The ability to feel your impact and shape how Stitch grows as we continue to scale through hypergrowth.
- The chance to learn new technologies (like Braze, Databricks, and AI) and grow faster than you ever have before.
- Of course, we offer competitive compensation, benefits, and growth opportunities.