About this role
Role Overview
Fortbras exists to be a KEY PLAYER in Brazilian mobility, making the lives of our employees and customers easier.
Being increasingly close to our customers is our main goal, offering the leading replacement parts for national and foreign automotive brands with quality, speed and qualified service.
Today Fortbras is one of the fastest-growing companies in the auto parts sector in Brazil and one of the main portfolio companies of the private equity firm Advent International. We are formed by 17 regional brands:
- Ambra Pneus
- Atacado União
- Atacarejo União
- BHZ
- Hipervarejo
- Jaicar
- Javali
- Menil
- Milenium Lubrificantes e Elétrica
- Multiplan
- Pegasus
- Rondobras
- Soma
- TBrasil
- Total
- União Autopeças
From Oiapoque to Chuí, we work on the consolidation and professionalization of the auto parts market in Brazil with a focus on retail, with more than 200 stores, present in 20 states and in over 160 cities that have one or more branches of our regional brands. Our commitment is to the satisfaction of all customers and to our 5,000 employees who daily reflect Fortbras' values:
- Ethics & Respect
- We Value Our People
- Excellence with Simplicity
- Passion in Everything We Do
- Customer Focus
- Ownership of the Business
ALL PEOPLE ARE WELCOME in all our vacancies regardless of gender, sexual orientation, race/ethnicity, age or disability.
Come be Fort, come be Fortbras!
Requirements
- Ideal profile
- Education
- Bachelor's degree in progress or completed (Administration, Marketing, Management Processes or related fields)
- Experience
- Previous experience in customer service, call center or customer support (SAC)
- B2B customer service experience is a plus