Sales Operations & Enablement Manager

Role Overview

• Design and manage structured onboarding programs across Truehold and Truehold Financial sales roles, including role-specific ramp plans, product training, and clear 30/60/90 milestones
• Build and maintain the core enablement library—playbooks, talk tracks, battlecards, and product materials—grounded in how deals are actually won
• Deliver ongoing enablement through targeted training, micro-learning, and workshops aligned to product updates, methodology, and performance gaps
• Diagnose skill and knowledge gaps using data and field insight, and design solutions that drive measurable improvements in productivity, pipeline, and revenue
• Define and track enablement KPIs (e.g., time-to-productivity, win rates, quota attainment, content adoption) and iterate programs based on results
• Document and standardize the end-to-end sales motion, maintaining SOPs and owning the sales knowledge base (Notion) for accuracy and accessibility
• Partner cross-functionally with Sales, RevOps, Marketing, and Product to support GTM initiatives, product launches, and process changes with strong field readiness
• Evaluate, implement, and drive adoption of sales tools and CRM workflows, translating operational changes into clear, actionable enablement
• Build a coaching and continuous learning ecosystem in partnership with sales leadership, incorporating manager feedback, peer learning, and performance insights
• Monitor market trends and leverage emerging tools (including AI) to continuously improve enablement speed, quality, and impact

Requirements

• 3–6 years in sales ops, sales enablement, or GTM-adjacent ops (ideally at a 20–100 person sales org).
• Salesforce experience is a big plus
• Track record of creating content reps actually adopt.
• Strong analytical and written communication skills.

Benefits

• High visibility
• Meaningful ownership
• Individual contributor scope