Escrow Support Specialist – Setup for Pre-Closing

Role Overview

• Responsible for timely and accurate support of the escrow process including, but not limited to, ordering, tracking, receiving, reviewing, and inputting data related to payoffs, taxes, assessments, HOAs, water, sewer, and other items for the purchase and refinance of real estate.
• Participates in learning and development activities to expand knowledge base.
• Review action lists and/or reports to prioritize work
• Order or source required data (HOAs, payoffs, utilities, taxes, assessments, etc.)
• Enter amounts, paid-through dates, and other required data points for each item
• Add payoff and HOA information to the prelim/title commitment as it becomes available
• Follow up with third parties for items not received by the due date and reorder expired items
• Follow up with Pre-Closer/Escrow Assistant or Escrow Officer on information sheets and missing data
• Communicate with Escrow teams on file issues and needed corrections
• Use internal systems (ResWare, Outlook, shared inboxes, spreadsheets/reports) to manage daily work
• Other related duties as assigned or requested

Requirements

• High school diploma or GED required
• Bachelor’s degree preferred but not required
• Experience in a high-volume customer service, financial services, mortgage, or title/escrow environment preferred
• Experience using technology and multiple applications to manage work is a plus

Benefits

• Medical, dental, and vision insurance health benefits
• Competitive compensation
• Benefits effective on 1st day of employment
• Volunteer time off and much more!