Senior Manager – People Operations

Role Overview

• Own full-cycle recruiting across technical, go-to-market, and operational roles, from individual contributor to leadership positions
• Build and maintain pipelines for key hiring areas, partnering closely with hiring managers to define needs and move quickly
• Drive a consistent, candidate-friendly interview process from sourcing through onboarding
• Track and report on recruiting metrics (time-to-fill, pipeline health, offer acceptance) and use data to improve the talent acquisition processes
• Run a structured onboarding experience that sets new hires up for early success
• Partner with managers on 30/60/90 day plans and new hire ramp tracking
• Support learning and development initiatives, career pathing, and internal mobility
• Administer performance review cycles and support managers and leaders through calibration and feedback conversations
• Handle day-to-day employee relations matters with good judgment, discretion, and urgency
• Drive remote and in-person engagement initiatives that reinforce culture and reduce attrition
• Own core HR processes: policies, benefits administration (PEO/EOR), HRIS, and documentation
• Ensure compliance across employment practices and maintain SOC 2-aligned people procedures

Requirements

• 4–7 years of People/HR experience, with meaningful depth in talent acquisition and recruiting operations
• Demonstrated ability to run full-cycle recruiting across multiple roles and functions simultaneously
• Track record of excellent placement of talent across all levels of an organization
• Experience in a startup or high-growth environment where you have had to build as you go
• Strong experience with core HR operations: onboarding, performance management, employee relations, and compliance basics
• Strong communication and relationship building skills across all levels
• Comfort operating independently against a strategy
• Experience with an HRIS and ATS

Benefits

• Comprehensive medical, dental, and vision coverage
• Claravine pays 80% of the premium cost across all enrollment tiers (individual, family, etc.)
• Access to additional services including Kindbody (gynecology & family building care), TalkSpace (online mental health therapy), Teladoc, and One Medical.
• 401k with company match up to 3.5%
• Flexible Time Off (With Manager Approval)
• 8 paid company holidays in the US, plus the week between 12/24
• 01/01
• Generous parental leave paid at 100%
• Monthly technology stipend to support remote work costs (e.g., internet)
• One-time New Employee Stipend to set up your remote workspace