support the SQL Server Database Administration team in daily operational activities
monitor SQL Server instances to ensure database availability and health checks
Perform basic health checks on SQL Server instances
monitor and respond to alerts related to SQL Server
perform basic troubleshooting for common SQL Server issues
assist in handling incidents and service requests through ticketing tools
perform initial issue analysis and escalate complex issues to seniors
ensure incidents and service requests are handled within defined SLA timelines
assist with SQL Server backup and restore activities under guidance
support routine maintenance tasks
assist senior DBAs during SQL Server patching and upgrade activities
support user access requests
maintain basic documentation and update runbooks for DBA operational tasks
follow standard operating procedures, security policies, and compliance guidelines

Bachelor’s degree in computer science, Software Engineering, or related field, or equivalent practical experience.
0–1 year of experience in IT support, database support, or related roles
Freshers with basic SQL knowledge and relevant training/certifications are encouraged to apply
Basic understanding of Microsoft SQL Server/MYSQL
Basic SQL skills: SELECT, INSERT, UPDATE, DELETE
Simple joins and filters
Basic awareness of:
Databases and tables
Backups and restores (conceptual understanding)
Database availability and performance (at high level)
Basic understanding of Windows Server concepts
Basic understanding of RDBMS concepts (tables, indexes, constraints, joins).
Basic knowledge of Microsoft SQL Server and SQL/T‑SQL.
Familiarity with SQL Server Management Studio (SSMS)
Willingness to work in rotational shifts and on‑call support model.
Strong willingness to learn and grow in database administration
Basic problem-solving and analytical skills
Ability to follow instructions and standard operating procedures (SOPs)
Good communication skills
Willingness to work in 24×7 shift rotations and on-call support
Team player with a positive attitude
Nice to Have:
Basic understanding of MySQL
Any SQL Server or database-related certification
Exposure to ITIL or production support concepts

Systems Administrator, Graduate

Key skills