Senior Product Manager – Spend Intelligence, AI

Role Overview

• Own the strategy, roadmap, and execution for Pliant Assistant and AI-enabled spend intelligence experiences
• Define how customers understand their spend, identify opportunities to optimize it, and take action with less manual effort
• Build natural-language and assistant experiences that allow users to ask questions about company spend and financial data, receive trustworthy answers, and take guided next steps
• Drive the progression from insights to recommendations to action, including proactive monitoring, alerts, suggested actions, and automation where appropriate
• Develop insight-driven product experiences that go beyond dashboards, with a strong focus on workflow integration, usage, and measurable outcomes
• Own the product direction for the AI foundations currently sitting in this domain, including access to models and providers, secure connections to platform and customer data, and internal capabilities that support high-quality AI experiences
• Partner closely with Engineering and Data on structured data models, pipelines, evaluation, observability, reliability, and guardrails required for trustworthy AI products
• Define reusable AI patterns and best practices, and enable other product teams to embed AI into their domains where it makes sense
• Write detailed product requirements, go deep with engineers on backend-heavy problems, analyze usage data, talk to customers, and iterate quickly based on real-world feedback
• Define and monitor KPIs such as assistant adoption, percentage of actions taken from insights, percentage of decisions influenced by AI, reduction in manual analysis, and measurable spend optimization
• Ensure AI experiences are accurate, understandable, secure, and aligned with customer trust, compliance, and operational requirements

Requirements

• 5+ years of product management or other relevant experience, ideally in B2B SaaS, fintech, AI/ML, data products, or platform/infrastructure-heavy environments
• Strong product instinct and the ability to distinguish between interesting technology and valuable product outcomes
• Experience working on complex systems involving data, workflows, APIs, or backend-heavy product areas
• Ability to operate in ambiguity, create structure, and make sound decisions without perfect information
• Strong technical fluency; comfortable working closely with engineers on data access, integrations, model capabilities, evaluation, reliability, and system design trade-offs
• Genuine curiosity about AI and strong intuition for where it creates real value, combined with a clear understanding of its limitations, risks, and failure modes
• Track record of shipping products that are adopted in real workflows, not just launched
• High ownership, strong bias for action, and willingness to get hands-on with specs, metrics, discovery, and delivery
• Strong communication and stakeholder management skills in cross-functional and cross-domain environments
• Fluent in English; other European languages are a plus

Benefits

• Attractive remuneration
• Your choice of preferred OS, Windows or Mac
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit
• Wellhub Membership
• Pliant Card with monthly credit to explore the product and enjoy food with colleagues