Junior IT Support Engineer

Role Overview

• The most important part of this job is the interaction with internal customers, defining and solving their problems
• You will be managing the requests directly, or with the cooperation of more senior colleagues and our service provider
• You are the expert who makes people work optimally and provides high-quality service
• You identify problems related to logging in, non-functioning programs, performance issues, etc.
• You prepare and deliver new laptops and phones to new employees
• You create and set up standard Teams and SharePoint sites
• You are responsible for the administrative processing and/or registration of IT processes, specifically about continuity and security
• You provide support in the implementation of new IT projects

Requirements

• You have at least 1 year of relevant work experience in a similar position
• Formal education or diploma preferably from an ICT education
• Strong affinity with Microsoft Windows, Microsoft 365, Microsoft Entra ID and connected SaaS applications
• Experience with managing Apple hard
• and software in a Microsoft enterprise setting is a big plus
• A pro-active, eager to learn, service-oriented attitude where you think in terms of possibilities
• Furthermore, you love solving problems and pay attention to detail
• Excellent command of English, both verbally and in writing.

Benefits

• A hybrid work environment, that promotes a healthy work-life balance
• Allowance to set up your home office in an ergonomically responsible way and an internet allowance
• Mobility budget to cater your commuting needs
• Participation in the Zanders bonus scheme
• Secure your future with a pension scheme
• 29 paid holiday days
• A laptop and an iPhone
• An entrepreneurial culture that values personal development, with ample room for initiatives
• Expertise in your chosen field, building skills rapidly alongside diverse clients and consultants
• A truly collegiate environment with enthusiastic and helpful colleagues, fostering career excellence in Treasury, Risk or Technology
• An international and fun working environment
• Cultural night events, annual Zanders's trip to a (surprise) location in Europe and many more exciting experiences to come!