Channel Manager

Role Overview

• Identify, qualify, and onboard new resellers, VARs, and system integrators across the USA and Canada
• Develop a targeted prospecting strategy focused on healthcare IT, radiology, and medical imaging verticals
• Drive RamSoft presence at regional industry events and through outbound outreach
• Manage the full partner onboarding process including agreements, training, and go-to-market planning
• Manage relationships with existing North American channel partners to drive revenue growth and renewal
• Conduct regular business reviews and pipeline calls with assigned partners
• Coordinate with technical enablement to ensure partners are trained and certified on PowerServer and OmegaAI
• Support partners through the sales cycle, including demo coordination, pricing guidance, and proposal support
• Escalate partner issues appropriately and act as an internal advocate for partner needs
• Maintain accurate and up-to-date partner pipeline records in HubSpot CRM
• Provide regular channel performance updates and partner activity reports to the Director of Indirect Channel Sales
• Track partner-sourced and partner-influenced ARR against targets

Requirements

• 4–6 years of experience in channel sales, partner management, or indirect sales within medical imaging or radiology IT (PACS, RIS, VNA, or diagnostic imaging software)
• Demonstrated ability to both recruit new partners and manage existing partner relationships
• Strong commercial acumen — comfortable with subscription licensing models, ARR deal structuring, and partner economics
• Proficiency with HubSpot CRM or equivalent
• Excellent communication and relationship-building skills with a clinical or technical imaging audience
• Self-directed and capable of operating in a remote, globally distributed team
• Direct experience with PACS, RIS, VNA, or AI diagnostic imaging platforms in a sales or channel capacity (preferred)
• Established network within the US or Canadian radiology or imaging IT community (preferred)
• Familiarity with subscription and renewal-based partner economics including ARR and MRR (preferred)
• French language skills (an asset for Canadian market coverage) (preferred)
• Healthcare IT channel experience will be considered where imaging IT experience is not held (preferred).

Benefits

• Remote work flexibility — work from anywhere in the USA or Canada
• A high-growth channel program with real strategic mandate and global exposure
• Direct access to senior leadership and a collaborative global team
• Opportunity to shape how RamSoft's channel ecosystem develops in North America.