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Dental Virtual Assistant – Dental VA at Rosie's People | JobVerse
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Dental Virtual Assistant – Dental VA
Rosie's People
Remote
Website
LinkedIn
Dental Virtual Assistant – Dental VA
Australia
Full Time
6 days ago
$1,200 - $1,800 AUD
No Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Answer inbound calls and assist patients with inquiries in a professional manner
Schedule, confirm, and manage patient appointments efficiently
Send appointment reminders via phone, SMS, or email
Follow up with missed appointments and reschedule patients when necessary
Maintain and update patient records accurately within the clinic management system
Handle emails, chat support, and patient communications promptly
Assist with insurance verification and patient billing inquiries
Conduct recall campaigns and follow-up communications for returning patients
Coordinate with dentists, hygienists, and clinic staff regarding schedules and patient concerns
Provide general administrative and customer service support as needed
Requirements
Minimum 1 year of experience as a Virtual Assistant, Medical VA, Dental VA, or customer support role
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Experience handling phone calls, appointment scheduling, and email management
Familiarity with healthcare or dental administration is an advantage
Knowledge of dental or medical software is a plus (e.g., Dentrix, OpenDental, Cliniko)
Proficiency in Google Workspace and Microsoft Office
Ability to work independently in a fast-paced healthcare environment
High attention to detail and confidentiality when handling patient information
Apply Now
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