Account Manager – ENT/Strategic

Role Overview

• Manage assigned customer accounts and maximize all sales opportunities within those accounts.
• Promote and sell KnowBe4’s additional products and services to businesses (organizations with 1501+ employees).
• Achieve and exceed monthly sales quota by targeting your book of business and maximizing cross-sale opportunities.
• Work closely with the Customer Success Manager to ensure increased ARR and product suite adoption by our customers.

Requirements

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $500K+ in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations
• Technical aptitude with experience using sales tools
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Proven track record of grit and resilience in challenging situations, with high performance under pressure
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings
• Demonstrated interest in cybersecurity sales
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor
• Time management and organizational skills
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Must have a General understanding of:
• Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
• Basic network and email security concepts
• SIEM/SOAR platforms
• Zero Trust Architecture
• Cloud security architecture
• Phishing attack vectors
• Identity & Access Management
• Security orchestration and automation
• General understanding of Security Technology Stack:
• Enterprise IAM solutions (Okta, Ping, Azure AD)
• SIEM platforms (Splunk, QRadar, LogRhythm)
• EDR platforms (CrowdStrike, Carbon Black, SentinelOne)
• Cloud security (AWS Security Hub, Azure Security Center)
• Email security solutions
• GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts

Tech Stack

• AWS
• Azure
• Cloud
• Cyber Security
• Splunk

Benefits

• company-wide bonuses based on monthly sales targets
• employee referral bonuses
• adoption assistance
• tuition reimbursement
• certification reimbursement
• certification completion bonuses